"Excelling as a Customer Attendant at Studio Figura"

📚 Customer Attendant Training: Elevating Client Experience 💆‍♀️✨

📖 Description:

As a Customer Attendant, you are the first and last point of contact for every client, making your role essential in creating a seamless, welcoming, and memorable experience. 💙✨ This module focuses on the skills and knowledge you need to ensure every client feels valued, supported, and excited about their journey with Studio Figura. 🚀

By mastering these key areas, you’ll contribute to a positive, professional, and results-driven environment that keeps clients engaged and coming back! 🤝

🔹 What You’ll Learn in This Module: 🧠📖

✅ 1. Creating a Welcoming Atmosphere 🌟😊
📌 Greet clients with warmth and professionalism to set the tone for their visit. 💙🤝
📌 Manage first impressions to ensure clients feel at ease and comfortable. 🏡✨
📌 Build rapport to foster trust, loyalty, and long-term client relationships. 🤗💡

✅ 2. Managing Studio Operations 📅✅
📌 Handle bookings, scheduling, and confirmations with efficiency and accuracy. 📆📲
📌 Maintain a clean, organized, and professional front desk & client area. 🧼🪴
📌 Coordinate client flow to ensure smooth transitions between appointments. 🔄🏃‍♀️

✅ 3. Supporting Client Needs 🎙️💡
📌 Assist with questions about services, pricing, and package options. ❓💆‍♀️
📌 Guide clients through studio policies & procedures with clarity and confidence. 📋✅
📌 Address and resolve minor concerns professionally to maintain client satisfaction. 💬😊

✅ 4. Upselling & Promoting Studio Figura Services 🛍️💖
📌 Identify opportunities to recommend additional treatments or products tailored to client needs. 🎯✨
📌 Communicate the benefits & value of Studio Figura’s offerings with confidence. 💬💆‍♀️
📌 Encourage repeat visits & client retention through exceptional service & engagement. 🔄💙

🔹 Your Goal for This Module 🎯🚀

✅ By the end of this training, you’ll be equipped to:
✔ Deliver outstanding client service 🏆
✔ Manage studio operations efficiently 📋
✔ Contribute to a welcoming & supportive atmosphere 🤗💖

📌 Let’s get started—your impact begins today! 🚀✨